Privacy Policy

sometime.ma is an affiliate decision-support intermediary, not the merchant or supplier. When you submit a support request through our site, we receive the personal information you provide and may forward it to the relevant merchant or supplier to help process your enquiry. We do not handle orders, payments, or deliveries ourselves, and we do not store sensitive financial data.

Information We Collect

We collect the personal details you voluntarily provide when you contact us, such as your name, email address, and a description of your enquiry or issue. We may also receive information related to your order or request if you include it in your message.

How We Use Your Information

Your information is used only to facilitate intermediary assistance. This includes forwarding your request to the appropriate merchant or supplier, replying to your enquiry, and helping you reach the right party for order, delivery, return, refund, or warranty matters. We do not use your data for marketing or profiling without your consent.

Sharing Your Information

We share the information you provide with the merchant or supplier relevant to your request. We do not sell your personal data to third parties. We may also disclose information if required by law or to protect our legal rights.

Data Security

We take reasonable steps to protect the personal information you send us. However, we recommend that you do not include sensitive payment details such as full card numbers, security codes, bank credentials, or passwords in any support request. Contact us at contact@sometime.ma if you need guidance on what information is appropriate to share.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at contact@sometime.ma. We will respond in accordance with applicable privacy law.

sometime.ma is an affiliate decision‑support intermediary, not the merchant or supplier. When you request support, we receive the request and may forward it to the relevant merchant or supplier. The merchant or supplier is responsible for orders, payments, delivery, returns, refunds, and warranty decisions. Please do not send sensitive payment data such as card numbers, security codes, bank credentials, or passwords to contact@sometime.ma.